Welcome to Guli Kor.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website or purchase from us.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Who we are

Guli Kor is a clothing and lifestyle brand that operates mainly from Dhaka, Bangladesh.
In this Privacy Policy, the words “we”, “us” and “our” refer to Guli Kor, and “you” refers to the customer or website visitor.

If you have any questions about this Privacy Policy, you can contact us at:

  • Email: hello@gulikor.com
  • Phone: 01886-976736

2. Information we collect

We collect different types of information to provide and improve our services to you.

2.1 Information you provide directly

When you use our website or interact with us, you may provide:

  • Contact information
    • Name
    • Phone number
    • Email address
    • Shipping address
    • Billing address
  • Account information
    • Username
    • Password
    • Order history
  • Order details
    • Products you purchase
    • Size, color and style preferences
    • Notes or custom instructions for your order
  • Payment information
     We do not store your full payment card details on our own servers. Payments are processed through third party payment providers. They may receive your card number, expiry date, CVV and other necessary details in order to process your payment securely.
  • Communication information
    • Messages you send us through email, social media or contact forms
    • Feedback, reviews and complaints

2.2 Information we collect automatically

When you visit our website, we may automatically collect:

  • Device and usage data
    • IP address
    • Browser type and version
    • Device type
    • Operating system
    • Pages you visit and time spent on them
    • The website that referred you to us
  • Cookies and similar technologies
     We use cookies and similar technologies to improve your browsing experience, keep you logged in, remember your preferences and analyze how users use our site.

You can manage or disable cookies through your browser settings, but some parts of the site may not work properly if you do.

3. How we use your information

We use your information for the following purposes:

  • To process and deliver your orders
    • Confirming your order
    • Processing payments
    • Shipping and delivery
    • Sending you order updates and notifications
  • To create and manage your account
    • Letting you log in securely
    • Showing you your order history
    • Saving your preferences for future orders
  • To provide customer support
    • Answering your questions
    • Handling returns, replacements or complaints
    • Helping you with sizing, product info and order issues
  • To improve our website and products
    • Understanding how visitors use the site
    • Fixing technical issues
    • Testing new features and designs
    • Improving user experience
  • For marketing and communication
    • Sending you updates about new collections, offers and campaigns
    • Showing you relevant ads on social media and other platforms
      You can opt out of marketing messages at any time by following the unsubscribe instructions in our emails or contacting us.
  • To comply with legal obligations
    • Maintaining records for tax and accounting
    • Responding to lawful requests from authorities

4. Legal basis for processing

Depending on your location, we may process your personal data based on one or more of the following legal bases:

  • Your consent
  • To perform a contract with you, such as processing your order
  • Our legitimate interests, such as improving our services and preventing fraud
  • Legal obligations, such as keeping business records

5. How we share your information

We do not sell your personal data. We may share your information with trusted third parties only when necessary.

5.1 Service providers

We may share information with:

  • Payment processors
     To securely process your payments.
  • Courier and delivery partners
     To deliver your orders to your address.
  • IT and hosting providers
     To host our website, store data and maintain our systems.
  • Analytics and marketing tools
     To understand how our website is used and to show relevant ads.

These third parties are only allowed to use your data to provide services to us and must protect your information.

5.2 Legal and security reasons

We may disclose your information if required to:

  • Comply with laws or legal processes
  • Respond to requests from authorities
  • Protect our rights, property or safety
  • Prevent fraud or security issues

6. International transfers

Our website, servers or service providers may be located in other countries. This means your information may be transferred and stored outside your country, including countries that may have different data protection laws.

We will take reasonable steps to ensure your information is protected in line with this Privacy Policy when such transfers happen.

7. Data retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including:

  • To provide you with our products and services
  • To comply with legal, tax and accounting requirements
  • To resolve disputes and enforce our agreements

After this period, we may delete or anonymize your data so that it can no longer identify you.

8. Your rights

Depending on your location and local laws, you may have some or all of the following rights regarding your personal data:

  • Right to access
     You can request a copy of the personal data we hold about you.
  • Right to correction
     You can ask us to correct inaccurate or incomplete information.
  • Right to deletion
     You can ask us to delete your personal data in certain situations.
  • Right to restrict processing
     You can ask us to limit how we use your data in certain cases.
  • Right to object
     You can object to certain types of data processing, such as direct marketing.
  • Right to withdraw consent
     If we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, contact us using the details provided in section 1. We may need to verify your identity before acting on your request.

9. Cookies and tracking technologies

We use cookies and similar tools to:

  • Keep you logged into your account
  • Remember your cart and preferences
  • Analyze website traffic and performance
  • Help us run marketing campaigns

You can:

  • Change your browser settings to block or limit cookies
  • Delete existing cookies from your device

However, if you disable cookies, some parts of the site may not function properly.

10. Third party links

Our website may contain links to other websites, apps or services that are not operated by us. We are not responsible for the privacy practices of those third parties.

We recommend that you read the privacy policies of any external sites you visit.

11. Children’s privacy

Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal data, please contact us and we will take steps to delete that information.

12. Security of your information

We use reasonable technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure or alteration.

However, no method of transmission over the internet or method of electronic storage is 100 percent secure, so we cannot guarantee absolute security.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

14. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, you can contact us at:

  • Email: hello@gulikor.com
  • Phone: 01886-976736